WHAT INFORMATION IS COLLECTED FROM THE USER?
ARL ICT collects information in several ways from the different tools and applications of the ARL ICT Service. ARL ICT will ask for "User Information" which includes but is not limited to the User's name, email address, birth date, gender, postcode, occupation, industry and personal interests.
The more information the User volunteers (and the more accurate it is), the better ARL ICT will be able to customize the User's experience. Once the User registers, the User is no longer anonymous to ARL ICT - the User is given a ARL ICT User Name and is able to take full advantage of the many ARL ICT Services.
ARL ICT may also ask the User for personal information at other times, including (but not limited to) when the User enters a contest or promotion sponsored by ARL ICT and/or ARL ICT's partners; when the User makes a purchase; when the User posts a ARL ICT Classified Ad; when the User contributes to the ARL ICT Directory Listing; when the User submits a listing for a web site; and when the User reports a problem with one of ARL ICT Services. ARL ICT also occasionally asks Users to complete surveys for research purposes.
HOW IS THE USER INFORMATION USED?
ARL ICT's primary goal in collecting personal information is to provide the User with a more personalised and customized experience on ARL ICT's platform. This includes personalization and customised services, interactive communications, individual applications, online shopping and many other types of services.
Also, in order to be able to provide the most competitive charges, ARL ICT displays or transmits targeted advertisements by way of the Service, in accordance with the User preferences indicated by the User at the time of registration. Such User preferences can be changed at any time by the User.
In addition, ARL ICT does research on Users' demographics, interests, and behavior based on the information provided upon registration, during a promotion, from ARL ICT's server log files or from surveys, in order to better understand and serve Users. Such research data may be shared with advertisers or business partners.
WHO USES USER INFORMATION?
ARL ICT stores the User Information in a secure operating environment that is not available to the public. The User is only sharing information with ARL ICT, unless it is specifically stated otherwise. If it is necessary for ARL ICT to share the User information with other business partners and sponsors to provide certain co-branded services to the User, then the User will be given prior notification, so that the User is given an option not to allow the sharing of the user information if so required.
DOES ARL ICT SHARE THE USER INFORMATION ?
As a general rule, ARL ICT will not share or disclose any of the User Information except when ARL ICT has the User's permission or under special circumstances, such as when ARL ICT believes in good faith that the law requires it or under certain circumstances as described in the Terms of Service Agreements (TOS).
Another situation where the User Information may be shared is when the User makes a purchase from a web page hosted by ARL ICT, the information obtained during the User's visit to the web pages, and the information the User gives such as the User's credit card number and contact information, is provided to the merchants/sellers. Such merchants/sellers have separate privacy and information collection practices. ARL ICT has no responsibility or liability for these independent policies.
Under confidentiality agreements, ARL ICT may need to match User Information with third party information. For such purposes, ARL ICT may disclose aggregated user statistics in order to describe ARL ICT Services to current and prospective partners, advertisers, and other third parties, and for other lawful purposes.
ARL ICT may also disclose account information in special cases when there is reason to believe that disclosing this information is necessary to identify, contact or bring legal action against Users who may be violating ARL ICT's TOS or may be causing injury to or interference with ARL ICT's rights or property. In such cases ARL ICT may disclose or access User Information when it is believed in good faith that the law requires it and for administrative and other purposes that ARL ICT deems necessary to maintain, service, and improve ARL ICT Services.
USER CAN RESTRICT THE USER INFORMATION THAT IS COLLECTED, USED, AND DISTRIBUTED. On some types of ARL ICT promotions, the User's email address will be asked in order to update the User on the User's score, entries, and status in prize drawings. Occasionally these promotion-related email messages may include targeted advertisements. When the User participates in these types of promotions, the User automatically receive promotion-related email, unless the User chooses the no-email option that some promotions offer.
ARL ICT may, from time to time, send the User email regarding ARL ICT Services. In addition, if the User indicates upon registration that the User is interested in receiving offers or information about certain areas and matters, occasionally User will receive direct mail about products and services that may be of interest to the User. Only ARL ICT (or agents working on behalf of ARL ICT and under confidentiality agreements) will send the User these direct mailings and only if the User indicates that the User does not object to these offers. If the User does not want to receive such mailings, simply inform ARL ICT when the User gives the User Information.
The User also has choices with respect to cookies. By modifying the User browser preferences, the User has the choice whether to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If the User chooses to reject all cookies the User will be unable to use those ARL ICT Services that require registration in order to participate.
ARL ICT does not sell or rent User information to anyone. The User will be notified at the time of information collection or transfer if the User Information will be shared with a third party and the User will always have the option of not permitting the transfer. If the User does not wish to allow the User Information to be shared, the User can choose not to use a particular service or not to participate in certain promotions or contests.
Please keep in mind that whenever the User voluntarily discloses User Information online - for example on message boards, through email, or in chat areas - that information can be collected and used by others. In short, if the User posts personal information online that is accessible to the public, the User may receive unsolicited messages from other parties in return. Ultimately, the User is solely responsible for maintaining the secrecy of the User's User Name and Password and/or any account information.
USER IS ALLOWED TO UPDATE, CORRECT, OR DELETE USER INFORMATION.
The User may edit the User information at any time by using the User Name and Password. The User Account can also be deleted or deactivated, but doing so will result in not being able to access any subscribers-only area of the ARL ICT platform, including the User ARL ICT Mail account (if the User has one). However, residual information will remain within ARL ICT's archive records.
ARL ICT PROTECTS THE LOSS, MISUSE, OR ALTERATION OF THE USER INFORMATION.
The User Information and User Profile are password-protected so that only the User has access to this personal information. We recommend that the User does not divulge the UserName and Password to anyone. ARL ICT will never ask the User for the User's password in an unsolicited phone call or in an unsolicited email. Always remember to sign out of the User Account and close the User browser window to ensure that others cannot access the User's personal information and correspondence if the User shares a computer with someone else or is using a computer in a public place like a library or Internet café.
Recall the identity of the User and to access the User account information (stored on ARL ICT's servers and equipment) in order to deliver to the User a better and more personalized service. This cookie is set when the User registers or clicks the "Sign In" button and is modified when the User clicks the "Sign Out" button and exits ARL ICT Services.
Estimate ARL ICT's audience size. Each browser accessing ARL ICT is given a unique cookie which is then used to determine the extent of repeat usage, usage by a registered User versus by an unregistered User, and to help target advertisements based on user interests and behavior. This is important because ARL ICT aims to meet the individual needs of each User.
Measure certain traffic patterns, which areas of ARL ICT's platform the User has visited, and the User's visiting patterns in the aggregate. ARL ICT uses this research to understand how the Users' habits are similar or different from one another so that ARL ICT can make each new experience on the ARL ICT platform a better one.
Assist merchants in ARL ICT to track visits to and business at their stores, and to process the items in the User's shopping basket. The information collected by cookies are sometimes called "clickstream" or "click trail" and may also describe which pages the User has seen in each merchant's store.
ARL ICT may also use this information to better personalize the content, banners, and promotions that the User will see on the ARL ICT platform. Advertising networks that serve ads onto ARL ICT may also use their own cookies. ARL ICT also collects IP addresses for system administration and to report aggregate information to ARL ICT's advertisers. In addition, ARL ICT Mail includes IP addresses in outgoing mail message headers.
ARL ICT Sdn Bhd
11, Jalan Tandang,
46050 Petaling Jaya, Selangor
Phone (603) 7784 0476
Fax (603) 7783 8485